Stop as soon as you can
Always stop at the scene if you think your accident has caused:
- injury to people or pets
- damage to other vehicles
- damage to roadside fixtures such as lampposts, fences and walls
When to call 999
Which emergency service to ask for:
- if anyone needs urgent medical attention - ask for an ambulance
- if the road is blocked or damaged - ask for the police
- if someone leaves the scene without leaving their details - ask for the police
If you are able to please
- contact us by phone to make us aware of the incident
- complete an Accident Form found in the glovebox of your vehicle
- take photographs of the scene if you have a mobile device
Pass your completed Accident Form us, and photographic evidence can be emailed to info@hilltopdurham.co.uk
If the incident occurs outside of our opening hours please leave a voicemail or email us and we will respond as soon as we can.